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This Site is Still Under Construction!
Updated on July 6th, 2014
Thank You For Visiting Our Website

Dear Visitors,

To get a better understanding of what this true story is about it is best to visit the "Media Articles" and the "Documents" section first, while navigating this website.

While we have several local construction companies ready to assist us in razing Mom's home, we still need funding in order to accomplish this. We are currently contacting local building suppliers seeking donations. If you would like to donate and help this cause please see donate button below. We will be updating our website with a complete material list and estimated costs of completing this project.

Thank You,
The Demers' Family


Dear Readers, Supporters, and Friends - Please Call These Companies and Let Them Know How You Feel.

Haffner's Service Stations Inc - 2 International Way - Lawrence, MA
Joanne (Dole) Fournier - President
David Fournier - Vice President
Corporate office telephone 1-(978) 683-2771

Acadia Insurance Co. - 23 Commerce Drive - Bedford, NH
William R. Berkley * Chairman and CEO
Leo Perreault - Director of Claims for Acadia's New Hampshire and Vermont casualty units.
Corporate office telephone 1-(800) 773-4300

Enpro Services Inc. - 12 Mulliken Way - Newburyport MA
Principals: David Cowie, COO
Bruce Irving III, CEO
Dr. Geoffrey Brown, Vice president
Corporate office telephone 1-(978) 465-1595

Ambrose Environmental Management Inc. - 5 Cherry Hill Drive Suite L100 - Danvers, MA
TOM WIGGLESWORTH, Field services
Corporate office telephone (978) 646-8825

Haffner's, The Next Fred Fuller!

Message to the executives of 4 companies involved with this oil spill and clean up disaster! ☞ Haffner's Service Stations Inc., ACADIA Insurance Company, AMBROSE Environmental Management Inc. and ENPRO Services Inc.

Q: What would You Do if this Happened to Your Mom?
When you are ready to discuss "Making it Right", you just let us know.
We believe you all made mistakes...we all do...own up to them!
Regain the trust and loyalty of your customers and the integrity of your company names.
And come out on top as good companies that do the right thing when they make mistakes!
Q: Does your company what to be forever known as that company?
This woman did absolutely nothing to deserve what happened to her as a result of this Oil Spill!!
Do the right thing and make America & the people around the world and your own mom's proud!
In return, we will immediately cease this Boycott Campaign against your companies and remove all the negative materials from the world wide web and replace them with positive and put an end to this!
The door is currently open. You Decide! Make the call or we can go another 7 more years Boycotting your companies!

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For Inquiries Please Call The Campaign Hotline: 1 - (603) 247-3867 or Call Mom's Home 1 - (603) 912-5269

Please Donate Today and Be a Part of This Great Cause and Make a Difference!


"If Everyone That Visits This Website Donates $10.00 We Could Help Mom Get Home"

"Another Way To Contribute To This Cause, Is To Help Spread The Word On Your Social Media Websites, and Tell Your Friends That Mom Needs Your Help!"

We Are Currently Trying To Get Mom On The Ellen Degeneres Show To Help With This Cause.

Please Copy Mom's Information Below and Paste It Onto Ellen's Page
Suzanne Demers
21 Martin Avenue
Salem, New Hampshire 03079

Ellen's Page

"Ellen Makes Things Happen!"

Latest News Articles

The Paying Attention! Radio Program with Tom Duggan, March 1, 2014

"The Valley Patriot - February 2014 Edition

"The Salem Patch - January 23rd 2014

"Salem Community Television Channel 17
Oil Spill Interview - January 17th 2014

There are many more Important Documents that we will be uploading shortly to Documents Section Please Be Patient, We Have Been Working Diligently Uploading the Documents in Their Chronological Order So That This Story Can Be Told Correctly... We Will Be Adding New Pictures, Videos, Documents, and Information Daily To This Site!

We are working on upgrading certain sections of this website including re-constructing the video sections to make this site more navigatable for you, please be patient during this process.

Not only was Mom displaced from her home after the oil spill, but she was allowed by the contractors' to enter this home during the course of this lengthy cleanup and told on multiple occasions that the cleanup was complete and it was safe to enter her home…It wasn't, Mrs. Demers became very sick from these harmful chemicals that were present in the Indoor Air of the Home. She went to the doctors and was prescribed medicine for headaches, dizziness, nausia, and lung infections.

these are symptoms of exposure to the elevated levels of #2 Fuel oil vapors that were in the air.
to support this, We will be uploading Her medical records and indoor air quality tests that were performed during the cleanup.

Summary of Indoor Air Quality Results Just Added To Documents Section

As a result of this oilspill, Mom is now in the process of filing for bankruptcy and has lost her entire life's savings.



"December 3rd Letter to Town of Salem ZBA"

For More Town of Salem Documents and Videos Go To "Documents Section"


(made before the show was discontinued)

Videos Of:
"Environmental Workers Caught on Film"
"Click Here"

Left in Over $200,000 Debt and Home is Still Unlivable After Cleanup
She Waited Nearly 5 Years For The Justice System to Work, But We Believe It Failed Her.

"We believe that mom was wronged by these big companies. Let's show these companies what's right and what's wrong."

You Decide
Let's Raze Mom's Home...

Follow Us on Twitter

© Copyright 2007 - 2014 Michael J. Demers All Rights Reserved

In Loving Memory of John Denver
(December 31, 1943 – October 12, 1997)
American Singer/Songwriter, Activist, Humanitarian,
and Protector of the Environment.

"Country Roads"

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Acadia Insurance Company Marlborough, MA, 01752 - Acadia Insurance Company - Westbrook, ME (Maine) | (207) 772-4300 Acadia Insurance Careers and Employment | Founded in 1983 as a family owned business, ENPRO Newburyport, MA 12 Mulliken Way, Newburyport, MA 01950 Overview. Headquartered in Newburyport, Massachusetts ENPRO Services, Inc. is a full-service environmental Emergency Number, 24 hours a day. 800-966-1102. Corporate Pembroke, NH ENPRO, Burlington VT. ENPRO, Portland ME. ENPRO 12 Mulliken Way Newburyport, MA (978) 465-1595 2 Cary Avenue Newburyport, MA (978) 463-4100 709 Keith Avenue Pembroke (603) 410-1150 Environmental Hazmat Spill Oil Disaster Surface Water BP Oil Spill Oil contamination Oil Pollution Petroleum deep horizon tarball Environmental Consultant Environmental Activist GreenPeace Oil Cleanup Oil Remediation Contaminated Soil Geo Thermo Accidents Gulf of Mexico EPA Acute Exposure Guideline Levels (AEGLs) Initiative Advisory Committees - Pesticides AEGLs (Acute Exposure Guideline Levels) Agricultural Initiative Grants AIM Analog Identification Methodology Antimicrobial Pesticides Applicators, Certification and Training of Pesticide Asbestos Automotive Refinishing Partnership Avian (Bird) Flu Basic Information - AA for Office of Chemical Safety and Pollution Prevention - Pesticides - Pollution Prevention and Toxic Substances - Science Coordination and Policy Bed Bugs Biopesticides Biotechnology Bird Flu Bug bombs - foggers CARAT, archived 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Control Flexographic Printing Partnership Foggers, total release, "bug bombs" Food Quality Protection Act Food Safety Formaldehyde Formulator Program FQPA Furniture Flame Retardancy Partnership Garment and Textile Care Partnership Grants, Community Action Grants, Lead Poisoning Prevention Grants, Pesticides Grants, Pollution Prevention Grants, Strategic Agricultural Initiative Grants, Urban Initiative Green Building Green Chemistry Green Engineering Green Meetings Green Suppliers Network H1N1 Flu, Disinfectants Harmonized Test Guidelines High Production Volume (HPV) Challenge Honey Bee Colony Collapse Disorder Human Health Issues, Pesticides Human Studies Illegal Pesticides Import & Export Requirements, TSCA Incident Reporting, Pesticides Industrial and Institutional Laundry Partnership Inert Ingredients Insect Repellent, Safe Use Of Integrated Environmental Management Systems Partnership Integrated Pest Management Interagency Testing Committee, TSCA Interim Reregistration Eligibility 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PBT Chemicals PBT Profiler PCBs Perfluorooctanoic Acid Persistent, Bioaccumulative, and Toxic Chemicals PESP Pest Control Pesticide Disposal Pesticide Emergency Exemptions (Section 18) Pesticide Environmental Stewardship Program Pesticide Fact Sheets Pesticide Incident Reporting Pesticide Labels, How to Read Pesticide Minor Use Pesticide Product Label System Pesticide Program Dialogue Committee Pesticide Registration Application Pesticide Registration Pesticide Reregistration Pesticide Storage and Disposal Pesticide Tolerances Pesticides and Food Pesticides Pesticides, Compliance Assistance Pesticides, Compliance Monitoring Pesticides, Reregistration Eligibility Documents (REDs) Pet Protection Pets, Flea and Tick Control PFOA Phosphide, phosphine fumigants Plant Incorporated Protectants PMN, Forms and Information Poison Control Pollinators - Honey Bee Colony Collapse Disorder Pollution Prevention Act Pollution Prevention Polychlorinated Biphenyls PPDC PPLS Preferable Purchasing 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Edward Norton Brad Pitt Robert Redford Alanis Morissette Neil Young Casey Affleck Christina Aguilera Margaret Atwood Corinne Bailey Rae Alec Baldwin Tyra Banks Jimmy Barnes Ed Begley, Jr. Cate Blanchett Orlando Bloom Jon Bon Jovi Bono Ian Botham Beastie Boys Richard Branson Beau Bridges Christie Brinkley Pierce Brosnan Gisele Bundchen Gerard Butler Jackie Chan Good Charlotte Chevy Chase Don Cheadle Soweto Gospel Choir Eric Clapton Kelly Clarkson George Clooney Coldplay Monique Coleman Toni Collette Chris Cornell Kevin Costner Simon Cowell Peter Coyote Daniel Craig James Cromwell Sheryl Crow Penelope Cruz Tim Curran Blythe Danner Ted Danson Green Day Rosario Dawson Robert DeNiro Emily Deschanel Danny DeVito Cameron Diaz Leonardo DiCaprio Snoop Dogg Minnie Driver David Duchovny Hilary Duff Kirsten Dunst Eagles The Edge Tracey Emin Melissa Etheridge Morgan Fairchild Perry Farrell Fergie Mike Ferrell Will Ferell Foo Fighters Colin Firth Calista Flockhart arrison Ford Bill Gates Richard 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Casper Van Dien Eddie Vedder The Veronicas Kanye West Bradley Whitford Robin Williams John Williamson Owen Wilson Michelle Wright Neil Young Yusuf Constance Zimmer Ed Begley, Jr. Don Cheadle Danny DeVito Daryl Hannah Salma Hayek Edward Norton Rhea Pearlman Brad Pitt Alicia Silverstone Robin Williams Edward Norton Ed Begley, Jr. Don Cheadle Danny DeVito Daryl Hannah Salma Hayek Edward Norton Rhea Pearlman Brad Pitt Alicia Silverstone Robin Williams Edward Norton Patricia Arquette Ed Begley, Jr. Orlando Bloom Jackson Browne Mark Burnett Dean Cain Penelope Cruz Ted Danson Larry David Dana Delany James Denton Johnny Depp Cameron Diaz Leonardo DiCaprio David Duchovny Kirsten Dunst Will Ferell Frances Fisher Morgan Freeman Tom Hanks Daryl Hannah Woody Harrelson Salma Hayek Anne Heche Cheryl Hines Peter Horton Joshua Jackson Billy Joel Scarlett Johansson Carole King Ashton Kutcher Jay Leno Julia Louis-Dreyfus Bill Maher Albert Brooks Pierce Brosnan Mark Burnett Sheryl Crow Tom Ford Iric Idle Worldwide Intergovernmental Panel on Climate Change (IPCC) United Nations Environment Programme (UNEP) Earth System Governance Project Global Environment Facility (GEF) Regional European Environment Agency (EEA) Partnerships in Environmental Management for the Seas of East Asia (PEMSEA) Local governments ICLEI Government organizations See also: Department of the Environment and Ministry of the Environment (disambiguation) The governments of many countries have ministries or agencies devoted to monitoring and protecting the environment: Australia Department of Sustainability, Environment, Water, Population and Communities Brazil IBAMA Canada Environment Canada Nigeria Kano State Environmental Planning and Protection Agency Denmark Danish Ministry of Climate and Energy Germany Federal Ministry for Environment, Nature Conservation and Nuclear Safety Hong Kong Environmental Protection Department India Central Pollution Control Board (CPCB) Gujarat Pollution Control Board Ministry of Environment and Forests Foundation for Ecological Security Indonesia Directorate General of Forest Protection and Nature Conservation Republic of Ireland Environmental Protection Agency Isle of Man Manx National Trust Israel Ministry of the Environment Korea, Republic of (South Korea) Ministry of Environment Mexico Secretariat of the Environment and Natural Resources Netherlands Ministry of Infrastructure and the Environment (Netherlands) Ministry of Housing, Spatial Planning and the Environment New Zealand Department of Conservation Ministry for the Environment Parliamentary Commissioner for the Environment Norway Norwegian Ministry of the Environment Norwegian Directorate for Nature Management Norwegian Pollution Control Authority Philippines Department of Environment and Natural Resources Portugal Ministry for Environment, Spatial Planning and Regional Development Republic of China (Taiwan) Environmental Protection Administration Saudi Arabia Saudi Environmental Society Sweden Ministry of the Environment (Sweden) United Kingdom Department for Environment, Food and Rural Affairs England English Heritage Environment Agency Natural England Scotland Historic Scotland Scottish Natural Heritage Scottish Environment Protection Agency Wales Cadw Countryside Council for Wales Environment Agency Wales Northern Ireland Northern Ireland Environment Agency United States United States Environmental Protection Agency United States Fish and Wildlife Service United States National Park Service Native American Nations Inter-Tribal Environmental Council Non-governmental organizations These non-governmental organizations are involved in environmental management, lobbying, advocacy, and/or conservation efforts: International Anti-nuclear movement Antinea Foundation A Rocha Biofuelwatch Biosphere Expeditions Bioversity International BirdLife International Confederation of European Environmental Engineering Societies Conservation International Dancing Star Foundation Earth Charter Initiative Earthwatch Forests and the European Union Resource Network (FERN) Fauna and Flora International Forest Stewardship Council Friends of Nature Friends of the Earth Gaia Mater (the mother Earth) Global Footprint Network Global Witness Great Transition Initiative Green Actors of West Africa (GAWA) Green Cross International Greenpeace IDEAS For Us Interamerican Association for Environmental Defense International Union for Conservation of Nature (IUCN) International Analog Forestry Network International Network for Sustainable Energy (INFORSE) The Mountain Institute Mountain Wilderness NatureServe Panthera Corporation Plant A Tree Today Foundation (PATT) Project AWARE Rainforest Alliance Sandwatch Seeds of Survival of USC Canada Society for the Environment (SocEnv) Taiga Rescue Network (TRN) The Climate Project The Nature Conservancy The Resource Foundation Wetlands International Wildlife Conservation Society Wolf Preservation Foundation (WPF) World Business Council for Sustainable Development Worldchanging World Conservation Union (WCN) World Land Trust(WLT) World Resources Institute (WRI) World Union for Protection of Life (WUPL) Worldwatch Institute World Wide Fund for Nature (WWF) Xerces Society Yellowstone to Yukon Conservation Initiative Continental Africa Environmental Foundation for Africa Europe ClientEarth Climate Action Network - Europe (CAN-Europe) European Association of Environmental and Resource Economists European Biomass Association European Environmental Bureau (EEB) European Wildlife INFORSE-Europe Coastwatch Europe North America Fund for Wild Nature Green Zionist Alliance International Joint Commission North American Native Fishes Association Rivers Without Borders Whippany River Watershed Action Committee Wild Farm Alliance South America Amazon Watch Rainforest Foundation Fund National Albania See also category: Environmental organisations based in Albania Institute for Environmental Policy in Albania Australia See also category: Environmental organisations based in Australia Australian Conservation Foundation Australian Koala Foundation Australian Network of Environmental Defenders Offices Australian Student Environment Network Australian Wildlife Conservancy Banksia Environmental Foundation Birds Australia Blue Wedges Clean Ocean Foundation Environment Victoria Foundation for National Parks & Wildlife Greening Australia Landcare Australia Public Transport Users Association The Wilderness Society (Australia) Wildlife Watch Australia Austria Transitforum Austria Tirol Bahamas Friends of the Environment Bolivia Comunidad Inti Wara Yassi (CIWY) Canada See also category: Environmental organizations based in Canada Ancient Forest Alliance Bird Protection Quebec Canadian Association of Physicians for the Environment Canadian Environmental Law Association Canadian Environmental Network Canadian Parks and Wilderness Society Canadian Youth Climate Coalition David Suzuki Foundation Ecojustice Canada Earth Liberation Army (ELA) Earth Rangers Energy Probe Green Action Centre Manitoba Eco-Network Nature Canada Ontario Nature Pembina Institute Regenesis (non-profit organization) Sierra Youth Coalition The Society for the Preservation of Wild Culture Toronto Environmental Alliance (TEA) Western Canada Wilderness Committee China Friends of Nature (China) Green Camel Bell Colombia Fundación ProAves Croatia Ekološko društvo Zeleni Osijek Czech Republic Hnutí DUHA - Friends of the Earth Czech Republic Denmark Danish Organisation for Renewable Energy (OVE) Germany Bund für Umwelt und Naturschutz Deutschland (BUND) = Friends of the Earth, Germany BUNDjugend (BUND's Youth organization) EarthLink e.V. Fuck for Forest Naturschutzbund Deutschland (NABU) - German Nature Conservation Society Robin Wood Zeitz Foundation Greece Environmental Centre ARCTUROS Hong Kong Clear the Air (Hong Kong) Friends of the Earth (HK) Green Power Lights Out Hong Kong Society for Protection of the Harbour The Conservancy Association Clean Air Network India CERE India Conserve Exnora International Foundation for Ecological Security Goa Foundation Centre for Science and Environment Siruthuli Indonesia Borneo Orangutan Survival Foundation Ireland Gluaiseacht Irish Peatland Conservation Council (IPCC) Israel Israel Union for Environmental Defense (IUED) Green Movement Palestinian Environmental NGOs Network Society for the Protection of Nature in Israel (SPNI) Zalul Environmental Association Kenya Green Belt Movement Macedonia Macedonian Ecological Society Madagascar L'Homme et L'Environnement Malta BirdLife Malta Nepal International Centre for Integrated Mountain Development National Trust for Nature Conservation Netherlands Milieudefensie New Zealand Buller Conservation Group Conservation Volunteers New Zealand Environment and Conservation Organisations of Aotearoa New Zealand (ECO) Native Forest Restoration Trust New Zealand Ecological Restoration Network New Zealand Institute of Environmental Health (NZIEH) Royal Forest and Bird Protection Society of New Zealand Save Happy Valley Campaign TerraNature Waipoua Forest Trust Norway Bellona Foundation Eco-Agents Norwegian Society for the Conservation of Nature Green Warriors of Norway (Norges Miljøvernforbund) Nature and Youth Zero Emission Resource Organisation Oman Project GreenOman Philippines Greenpeace Southeast Asia Haribon Foundation Sibuyanons Against Mining Portugal Quercus Sierra Leone ENFORAC (Environmental Forum for Action) South Africa Cape Town Ecology Group Dolphin Action & Protection Group Earthlife Africa Endangered Wildlife Trust EThekwini ECOPEACE Groundwork Koeberg Alert The Earth Organization Wildlife & Environment Society Spain Asociación pola defensa da ría Ukraine Ukraine Nature Conservation Society (UkrTOP) United Arab Emirates Emirates Environmental Group United Kingdom Association for Environment Conscious Building Bicycology BioRegional Campaign for Better Transport Campaign for National Parks (CNP) Campaign to Protect Rural England Centre for Alternative Technology (CAT) Chartered Institution of Water and Environmental Management (CIWEM) The Corner House Creative Environmental Networks (CEN) Earth Liberation Front (ELF) Earth Liberation Prisoner Support Network (ELPSN) Environmental Investigation Agency Environmental Justice Foundation Environmental Law Foundation (ELF) Environmental Protection UK Forest Peoples Programme Global Action Plan Green Alliance Groundwork UK The Institution of Environmental Sciences Marine Conservation Society John Muir Trust National Trust for Places of Historic Interest or Natural Beauty People & Planet Plane Stupid RSPB (Royal Society for the Protection of Birds) Scottish Wildlife Trust Stop Climate Chaos The Civic Trust World Land Trust The Wildlife Trusts Town and Country Planning Association UK Environmental Law Association (UKELA) Whale and Dolphin Conservation Society Woodland Trust United States Abalone Alliance (historic) Adirondack Mountain Club African American Environmentalist Association African Wild Dog Conservancy Albatross Foundation USA Allegheny Land Trust Alliance for Climate Protection Alliance to Save Energy American Bird Conservancy American Farmland Trust Animal Protection and Rescue League (APRL) Appalachian Voices Arlington Coalition on Transportation (ACT) Association of Environmental Professionals Audubon movement Bonneville Environmental Foundation (BEF) Builders for the Bay Center for a New American Dream Center for International Environmental Law Center for Biological Diversity Center for Environmental Philosophy Ceres Chesapeake Bay Foundation Citizens Campaign for the Environment Committee for a Constructive Tomorrow Conservation International Conservation Law Foundation Defenders of Wildlife Earth First! Earth Island Institute Earth Policy Institute Earth Liberation Army (ELA) Earth Liberation Front (ELF) EarthLab Earth's Birthday Project Ecotrust Energy Action Coalition Environmental and Energy Study Institute (EESI) Environment America Environment California Environmental Defense Fund Environmental Design Research Association (EDRA) Environmental Law Institute Environmental Life Force (ELF) Environmental Working Group Earth Share Forest Guardians Global Water Policy Project Green Zionist Alliance Greenguard Environmental Institute Hudson River Sloop Clearwater Institute for Energy and Environmental Research (IEER) Institute of Environmental Sciences and Technology International Council on Nanotechnology (ICON) Honor the Earth Izaak Walton League Keep America Beautiful League of Conservation Voters Montana Wilderness Association National Audubon Society National Council for Science and the Environment (NCSE) National Geographic Society National Registry of Environmental Professionals (NREP) National Wildlife Federation National Wildlife Refuge Association Native Forest Council Natural Resources Defense Council Nature's Classroom NatureServe Negative Population Growth Neighborhood Parks Council New York - New Jersey Trail Conference Nicodemus Wilderness Project Ohio Citizen Action Pacific Environment Public Employees for Environmental Responsibility (PEER) Population Connection Preserve Our Island Rainforest Action Network Resources for the Future (RFF) Republicans for Environmental Protection Rising Tide North America Riverkeeper Sand County Foundation Save the Redwoods League Science & Environmental Policy Project (SEPP) Sea Shepherd Sierra Club Sierra Student Coalition Silicon Valley Toxics Coalition Student Conservation Association Student Environmental Action Coalition (SEAC) Surfrider Foundation Sustainable Silicon Valley (SSV) Tellus Institute Texas Campaign for the Environment The Big Green Bus The Conservation Fund The Marine Mammal Center The Ocean Conservancy The School for Field Studies The Wilderness Society TreePeople Union of Concerned Scientists Waterkeeper Alliance West Harlem Environmental Action (WEACT) WILD Foundation Worldwatch Institute Wyoming Outdoor Council Environmental Campaigns 5 Cherry Hill Drive Danvers, MA 01923 (978) 646-8825 Abiotic Resources Resources which are considered abiotic and therefore not renewable. Zinc ore and crude oil are examples of abiotic resources. Ancillary Material Material that is not used directly in the formation of a product or service. Auditing See environmental management system audit. Biotic Resources Resources which are considered biotic and therefore renewable. The rainforests and tigers are examples of biotic resources. By-Product A useful and marketable product or service that is not the primary product or service being produced. See also co-product. Certification The procedure by which third party gives written assurance that a product, process, or service conforms to specific requirements. See also registration. Characterization Characterization aggregates classified environmental interventions/aspects within an environmental impact category. This step results in environmental performance indicators. Characterization Factor A factor that describes the relative harmfulness of an environmental intervention within one environmental impact category. A factor is a result of modeling environmental effects/problems. Classification Classification attributes are environmental interventions/aspects listed in an environmental inventory/environmental effects register according to environmental impact categories. Close-loop Recycling A recycling system in which a product made from one type of material is recycled into a different type of product (e.g. used newspapers into toilet paper). The product receiving recycled material itself may or may not be recycled. See also open-loop recycling. Co-Product A marketable by-product from a process that can technically not be avoided. This includes materials that may be traditionally defined as waste such as industrial scrap that is subsequently used as a raw material in a different manufacturing process. Continuous Improvement The process of enhancing an environmental management system to achieve improvements in overall environmental performance in line with an organization's environmental policy. Damage A deterioration in the quality of the environment not directly attributable to depletion or pollution. Depletion The result of the extraction of abiotic resources (non-renewable) from the environment or the extraction of biotic resources (renewable) faster than they can be renewed. Downcycling See recycling. Eco-Efficiency The relationship between economic output (product, service, activity) and environmental impact added caused by production, consumption and disposal. Emission One or more substances released to the water, air or soil in the natural environment. See also environmental release, pollution and environmental intervention. Environment Surroundings in which an organization operates, including air, water, land, natural resources, flora, fauna, humans, and their interrelations. This definition extends the view from a company focus to the global system. Environmental Aspects Elements of an organization's activities, products or services which can interact with the environment (ISO 14004). A significant environmental aspect is an environmental aspect which has or can have a significant environmental impact. See also environmental interventions, environmental problem. Environmental Effect Any direct or indirect impingement of activities, products and services of an organization upon the environment, whether adverse or beneficial. An environmental effect is the consequence of an environmental intervention in an environmental system. See also environmental impact, environmental problem. Environmental Effects Evaluation A documented evaluation of the environmental significance of the effect of an organization's activities, products and services (existing and planned) upon the environment. Environmental Effects Register A list of significant environmental effects, known or suspected, of an organization's activities, products and services upon the environment. Also see environmental inventory. Environmental Impact Any change to the environment, whether adverse or beneficial, wholly or partially resulting from an organization's activities, products or services. An environmental impact addresses an environmental problem. Also see environmental effect. Environmental Impact Added The total of all environmental interventions of a product or production system evaluated (weighted) according to the harmfulness of each intervention to the environment. Environmental Intervention Exchange between the economy and the environment including resource extraction, emissions to the air, water, or soil, and aspects of land use. If resource extraction is excluded, the term used in this case is environmental release. See also emission and pollution. Environmental Inventory An environmental inventory identifies and quantifies - where appropriate - all environmental aspects of an organization's activities, products and services. Also see environmental effects register. Environmental Issue A point or matter of discussion, debate, or dispute of an organization's environmental aspects. Environmental Management Those aspects of an overall management function (including planning) that determine and lead to implementation of an environmental policy. See also environmental management system. Environmental Management Audit A systematic evaluation to determine whether an environmental management system and environmental performance comply with planned arrangements, and whether a system is implemented effectively, and is suitable to fulfill an organization's environmental policy. Environmental Management Manual The documentation describing the procedures for implementing an organization's environmental management program. Environmental Management Program A description of the means of achieving environmental objectives and targets. Environmental Management Review A formal evaluation by management of the status and adequacy of systems and procedures in relation to environmental issues, policy and regulations as well as new objectives resulting from changing circumstances. Environmental Management System The part of an overall management system which includes structure, planning activities, responsibilities, practices, procurements, processes and resources for developing, implementing, achieving, reviewing and maintaining an environmental policy. Environmental Management System Audit A systematic and documented verification process to objectively obtain and evaluate evidence to determine whether an organization's environmental management system conforms to the environmental management system audit criteria set by the organization, and communication of the results of this process to management. Environmental Objectives The overall environmental goal, arising from an environmental policy, that an organization sets itself to achieve, and which is quantified where practical. Environmental Performance Measurable results (see environmental performance indicators/index) of an environmental management system, related to the control of its environmental aspects. Assessment of environmental performance is based on environmental policy, environmental objectives and environmental targets. Environmental Performance Index A parameter describing environmental impact with a single figure. An index is usually calculated by weighting the actual impact level against a target level. Also see valuation. Environmental Performance Indicators Different parameters describing the potential impact of activities, products or services on the environment. These parameters are the result of characterizing classified environmental interventions/environmental aspects. Environmental Policy A statement by an organization of its intentions and principles in relation to its overall environmental performance. Environmental policy provides a framework for action and for the setting of its environmental objectives and target. Environmental Problem An environmental problem is a description of a known process within the environment or a state of the environment which has adverse effects on the sustainability of the environment including society. They include resource consumption and environmental impacts. See also environmental effects, environmental aspects. Environmental Regulation Register A list of regulations regarding environmental aspects of an organization. Also see environmental effects register and environmental inventory. Environmental Release See environmental interventions. Environmental Target A detailed performance requirement, quantified where practical, applicable to the organization or parts or combination thereof, that arises from environmental objectives and that must be set and met in order to achieve those environmental objectives. Environmental Strategy A plan of action intended to accomplish a specific environmental objective. Interested Party Individuals or groups concerned with or affected by the environmental performance of an organization. Interested groups include those exercising statutory environmental control over an organization, local residents, an organization's investors, insurers, employees, customers and consumers, environmental interest groups and the general public. Open-loop Recycling A recycling system in which a particular mass of material (possible after upgrading) is remanufactured into the same product (e.g. glass bottles into glass bottles). See also open-loop recycling. Organization A company, corporation, firm, enterprise or institution, or part or combination thereof, whether incorporated or not, public or private, that has its own functions and administration. For organizations with more than one operating unit, a single operating unit may be defined as an organization. Pollution Residual discharges of emissions to the air or water following application of emission control devices (EPA 1993b). See also environmental release and environmental intervention. Primary Product The product or service which is the strategic focus of an organization. See also by-product and co-product. Prevention of Pollution The use of processes, practices, methods or products that avoid, reduce or control pollution. These may include reycling, treatment, process changes, control mechanisms, efficient use of resources and material substitution. Recycling The process of re-using material for the production of new goods or services on the same quality level. If the quality of the goods and services produced with recycled material is lower, then the process is known as downcycling. See also close-loop recycling and open-loop recycling. Registration The procedure by which an organization indicates relevant characteristics of a product, process or service, or particulars of an organization or person, and then includes or registers the product, process, or service in an appropriate publicly available list. See also certification. Resources Materials found in the environment that can be extracted from the environment in an economic process. There are abiotic resources (non-renewable) and biotic resources (renewable). Reuse The additional use of a component, part, or product after it has been removed from a clearly defined service cycle. Reuse does not include reformation. However, cleaning, repair, or refurbishing may be done between uses. Solid Waste Solid products or materials disposed of in landfills, incinerated or composted. See also waste. System A collection of operations that perform a desired function. Valuation The process of weighting characterized environmental interventions against each other in a quantitative and/or qualitative way. This process results in an environmental performance index. Verification Activities All inspection, test and monitoring work related to environmental management. Waste An output with no marketable value that is discharged to the environment. Normally the term "waste" refers to solid or liquid materials. Waterborne Waste Discharge to water of pollutants. Architects and Designers Burnell Johnson Architects, 80 Stark St Manchester, NH 03101 (603) 625-5098 P H Design Architects, 122 Mooar Hill Rd Hollis, NH 03049 (603) 465-9090 Tennant Wallace Architects, 83 Amherst St Manchester, NH 03101 (603) 669-5855 General Contractors Bosinger Construction, 125 Bedford Center Rd Bedford, NH 03110 (603) 471-1922 Erickson Construction Company Inc, 38 David Dr Hudson, NH 03051 (603) 889-0098 Maplehurst Construction LLC, 26 Mckenna Dr Nashua, NH 03062 (603) 888-8455 Portable Toilets Portable Privies Inc, 54 Johnson Corner Rd Lyndeborough, NH 03082 (603) 654-2001 United Site Services Manchester, NH 03101 (800) 442-1286 Dumpsters and Construction Clean-up Waste Management, Rt 202 Peterborough, NH 03458 (800) 640-6215 Surveyors Holden Engineering & Surveying, 9 Constitution Dr Bedford, NH 03110 (603) 472-2078 Monadnock Survey Inc, 2 S Main St Mont Vernon, NH 03057 (603) 654-2345 Sandford Surveying & Engineering, 326 Chestnut Hill Rd New Boston, NH 03070 (603) 472-2265 Excavation Subcontractors Ibarra & Sons Excavating, 855 Brookline Rd Mason, NH 03048 (603) 673-1601 Kevin P Monaco Excavation Company, 41 Milford St Brookline, NH 03033 (603) 673-0072 Steve Trombly Excavating LLC, N River Rd Milford, NH 03055 (603) 672-0215 Septic Contractors Howe Tom Septic Systems,29 Patten Rd Merrimack, NH 03054 (603) 424-3812 St Onge Septic Tanks, PO Box 190 Goffstown, NH 03045 (603) 529-7000 Concrete Contractors Danis Foundation, 10 Castle Hill Rd Pelham, NH 03076 (603) 889-1578 Dulacs Concrete Foundations Inc, PO Box 5696 Manchester, NH 03108 (603) 624-8680 Viking Concrete, 3 Dartmouth St Nashua, NH 03064 (603) 595-1372 Masonry Contractors Donald Fortin Masonry, Abbot Hill Rd Wilton, NH 03086 (603) 654-6214 Stasz Masonry, 25 Paige Hill Rd Goffstown, NH 03045 (603) 497-5996 Framing Contractors City Wide Carpentry, 18 Dunbarton Dr Merrimack, NH 03054 (603) 886-3666 City Wide Carpentry Website Dicks Carpentry, 66 Schaefer Cir Hudson, NH 03051 (603) 886-4997 Longval K A Carpentry & Remodeling, 17 Fay Rd Lyndeborough, NH 03082 (603) 654-7223 Weare Carpentry, 148 Buxton School Rd Weare, NH 03281 (603) 529-4959 Plumbers Bradish Plumbing & Heating, 21 Northwood Dr Merrimack, NH 03054 (603) 424-9562 Electricians Beez Electric LLC, 1086 Cilley Rd Manchester, NH 03103 (603) 623-2226 Fallon Electric, 104 Lund Rd Nashua, NH 03060 (603) 886-8242 Fetzner Electrical Service, 66 Sandys Way Manchester, NH 03103 (603) 621-9999 Hallee Electric LLC, 405 Old Francestown Rd Weare, NH 03281 (603) 540-5599 James Jasper Electric, 200 Burns Hill Rd Wilton, NH 03086 (603) 654-2865 Ledger Electric, 70 Armory Rd Milford, NH 03055 (603) 672-4748 Sacca Electric, 63 Jeremy Hill Rd Pelham, NH 03076 (603) 635-3700 Mechanical ( HVAC ) C Z Heating & Air Conditioning, 72 Blossom St Nashua, NH 03060 (603) 880-1369 Exactemp Heating & Cooling LLC, 840 S Stark Hwy Weare, NH 03281 (603) 529-0453 Hannon Heating & Air Conditioning, PO Box 423 Weare, NH 03281 (603) 529-3298 MacKenzie Heating & Cooling, 22 E Industrial Park Dr Manchester, NH 03109 (603) 668-0711 Standbridge Heating & Air Conditioning Inc, 20 Woodcrest Dr Hudson, NH 03051 (603) 882-4268 Insulation Contractors Amherst Insulation & Firestop Service, 300 Bedford St Manchester, NH 03101 Map (603) 222-2001 Quality Insulation Inc, 110 Perimeter Rd Nashua, NH 03063 Map (603) 889-6647 TCB Flooring & Insulation, 173 Eve St Manchester, NH 03104 Map (603) 644-0702 Drywall Curtis Drywall, 41 Amherst Rd Merrimack, NH 03054 (603) 424-1446 Drywall Company Inc, 720 E Industrial Park Dr Manchester, NH 03109 (603) 623-6898 Monadnock Drywall, 51 Mountain View Dr New Ipswich, NH 03071 (603) 878-0800 N & R Drywall, 3 Bud Way Nashua, NH 03063 (603) 882-2555 | S V Drywall, 28 Daniel Plummer Rd Ste 1 Goffstown, NH 03045 (800) 698-8011 Yankee Drywall Corporation, 22 Old Coach Rd Hudson, NH 03051 (603) 595-9599 Roofers Duhaime Moe Roofing Company, 270 Amory St Ste 13 Manchester, NH 03102 (603) 627-5781 Franks Roofing Inc, 18 Charlotte Ave Nashua, NH 03064 (603) 889-0573 Pine Valley Roofing, 46 Pine Valley St Wilton, NH 03086 (603) 654-3588 Skyline Roofing Inc, 861 Page St Manchester, NH 03109 (603) 669-0131 SKYLINE ROOFING WEBSITE Viking Roofing, 44 Twiss Ln Hollis, NH 03049 (603) 465-6641 | Trim (Finish ) Carpenters Finish 1 Carpentry, 74 Palm St Nashua, NH 03060 (603) 881-4332 Precision Casework & Finish Carpentry LLC, 18 Airport Rd Nashua, NH 03063 (603) 882-3341 Painters Certapro Painters, 720 E Industrial Park Dr Manchester, NH 03109 (603) 623-0182 Cornerstone Painting Contractor, 1 Industrial Park Dr Pelham, NH 03076 (603) 895-0997 Lemay Painting, 231 Milford St Manchester, NH 03102 (603) 668-9181 Perrons Painting, 17 Laurier St Manchester, NH 03102 (603) 623-5752 Flooring American Flooring, 270 Amory St Ste 6 Manchester, NH 03102 (603) 627-9455 Devine Flooring, 459 Route 13 S Milford, NH 03055 (603) 672-0392 Jerry & Gene Flooring Inc, 62 W Hollis St Nashua, NH 03060 (603) 889-9372 Saint Paul Wood Floors LLC, 93 Surrey Ln Manchester, NH 03103 (603) 647-4968 Cabinet Subcontractors Cassidy Kitchen Cabinets, 273 S River Rd Bedford, NH 03110 (603) 627-2996 CASSIDY KITCHEN'S WEBSITE Dunlap Cabinetry, 8 Stacy Hill Rd Antrim, NH 03440 (603) 588-6157 McKenna Bruce R Cabinet Maker, 204 Pattee Hill Rd Goffstown, NH 03045 (603) 497-4937 Rosewood Custom Cabinets, 402 W Hollis St Nashua, NH 03060 (603) 595-6784 Countertops Just Counters, 28 Daniel Plummer Rd Goffstown, NH 03045 (603) 627-2027 Performance Countertops LLC, 380 Daniel Webster Hwy Merrimack, NH 03054 (603) 424-2330 Sudbury Granite & Marble Inc, 295 Daniel Webster Hwy Nashua, NH 03060 (603) 888-3892 Landscaping Contractors Alliance Landscaping, 1466 Bodwell Rd Manchester, NH 03109 (603) 622-1111 Gauci Joe Landscaping LLC, 59 Walnut Hill Rd Goffstown, NH 03045 (603) 626-3950 Kearneys Landscaping LLC, 37 Old Mason Center Rd Greenville, NH 03048 (603) 878-2864 Tamposi Landscaping, 215 Pine Hill Rd Nashua, NH 03063 (603) 880-6274 Pool Contractors Bedford Pool & Patio Inc, 441 Amherst St Nashua, NH 03063 (603) 577-5500 Matley Swimming Pools & Spas, 90 Merriam Hill Rd Apt 6 Greenville, NH 03048 (603) 672-5445 Yankee Pools Inc, Campbell Hill Rd Francestown, NH 03043 (603) 547-3809 Architects and Designers Catalano Architects & Design, 115 Broad St Boston, MA 02110 (617) 338-7447 McMahon Architects Inc., 535 Albany St Boston, MA 02118 (617) 482-5353 Stern McCafferty Architects, 46 Waltham St Boston, MA 02118 (617) 338-1125 General Contractors Cicconi & Sons Construction Company, 38 Eatonia St Allston, MA 02134 (617) 782-6804 Regan Construction, 205 Parsons St Brighton, MA 02135 (617) 254-8177 Umbro & Sons Construction Inc., 44 Reading St Roxbury, MA 02119 (617) 427-0030 Portable Toilets Comfort Zone Portable Restroom And Shower Trailers Serving the Boston Area (866) 915-9663 Dumpsters and Construction Clean-up East Coast Dumpsters Boston, MA 02215 (781) 727-9072 Surveyors Boston Survey Incorporated, 4 Shipway Pl Charlestown, MA 02129 (617) 242-1313 Hancock Associates, 12 Farnsworth St Boston, MA 02210 (617) 350-7906 W C B Associates Construction Engineering & Land Surveying 1072 South St Roslindale, MA 02131 (617) 327-5688 Excavation Subcontractors Brooksdale Construction Inc., 32 Norfolk Ave. Boston, MA 02119 (617) 562-5781 McComiskey Excavating, 17 Hobson St Brighton, MA 02135 (617) 783-9696 Palladino C Company Incorporated, 39 Industrial Dr Hyde Park, MA 02136 (617) 364-4940 Septic Contractors Wind River Environmental, 260 Franklin St Boston, MA 02110 (617) 848-5463 Concrete Contractors Bligh Concrete & Masonry, 387 Bowdoin St Dorchester, MA 02122 (800) 696-7018 G & C Concrete Construction Inc., 536 Harrison Ave Boston, MA 02118 (617) 482-8787 Masonry Contractors Callaghan Masonry, 12 Wirt St Brighton, MA 02135 (617) 783-9764 MacDougall Masonry, 19 Orkney Rd Brighton, MA 02135 (617) 734-4429 White Jeff Masonry Contracting, 150 Huntington Ave Boston, MA 02115 (617) 247-9813 Framing Contractors Chouinard Carpentry, 19 Seaview Ave Winthrop, MA 02152 (617) 846-7600 Schiarizzi A Carpentry, 63 Bradfield Ave Roslindale, MA 02131 (617) 469-3939 Plumbers Burke Plumbing, 30 Nonantum St Brighton, MA 02135 (617) 987-8220 Kaplan Plumbing, 249 Revere St Revere, MA 02151 (781) 289-6600 Swope Plumbing & Heating, 202 River Rd Winthrop, MA 02152 (617) 846-0977 Electricians H.O. Electric 617-489-6324 24 Leicester Rd. Belmont, MA 02478 License Number and Type: 13852A Contact: Howard Oven E-mail Address: Business Phone: 617-489-6324 HO Electric Contractors does business in Middlesex County, Belmont, Arlington, Watertown, Winchester, Newton, Weston, Lexington, Sudbury, Cambridge, Somerville, and Greater Boston. HO ELECTRIC WEBSITE Colman Electric, 42 8th St Apt 5503 Charlestown, MA 02129 (617) 742-2452 Holman Kenneth Electric, 63 Hobart St Brighton, MA 02135 (617) 562-8191 Vigil Electric Company, 72 Providence St Hyde Park, MA 02136 (617) 361-4750 Mechanical ( HVAC ) Gem Plumbing & Heating Company Inc., 41 Belvidere St Boston, MA 02115 (617) 867-5309 P J Plumbing & Heating, 20 Lomasney Way Boston, MA 02114 (617) 367-6279 Reardon HVAC, 177 Green St Jamaica Plain, MA 02130 (617) 524-4865 Insulation Contractors Ace Insulation, 43 Myrtle Ave Winthrop, MA 02152 (617) 846-4679 Metro Insulation Incorporated, 29 Wellsmere Rd Roslindale, MA 02131 (617) 325-2991 Pure Energy Insulation & Wall Systems Co, 412 Baker St West Roxbury, MA 02132 (617) 323-1515 Drywall Acme Drywall & Plaster Company Inc., 5 Whitmore Rd Revere, MA 02151 (781) 286-2201 Chief Plaster & Drywall, 51 Belvidere St # 0 Boston, MA 02115 (617) 353-1902 Drywall Plus Incorporated, 239 Fuller St Dorchester Center, MA 02124 (617) 445-4287 Roofers Corolla Roofing, 80 Border St Boston, MA 02128 (617) 561-1333 Olive Tree Roofing Co, 12 Wirt St Brighton, MA 02135 (617) 783-2972 Sunshine Roofing, 120 Brookside Ave Jamaica Plain, MA 02130 (617) 327-3221 Trim Carpenters Folan Contracting Services Inc., 11 Michigan Drive Natick, MA 01760 (508) 653-7943 Painters A 1 Quality House Painting, 19 Kimball St Dorchester, MA 02122 (617) 282-8004 C&M Painting, Bennington St East Boston, MA 02128 (617) 605-5807 Skyline Painting, 27 Congreve St Roslindale, MA 02131 (617) 325-6470 Flooring Hardwood Floor Contracting, 16 Agry Ter Revere, MA 02151 (781) 485-6989 Northeast Flooring America, 280 Revere Beach Pkwy Chelsea, MA 02150 (617) 889-2100 Russos Flooring, 572 Park Ave Revere, MA 02151 (781) 289-9676 Cabinet Subcontractors Dalia Kitchen Design, 1 Centre Pl Roxbury, MA 02119 (617) 482-2744 Mike Pearson Cabinet Installations Brighton, MA 02135 (617) 789-1060 Thomas Moser Cabinet Makers, 19 A Arlington St Boston, MA 02116 (617) 224-1245 Countertops Worcester Marble & Granite Inc., 320 Charger St Ste A Revere, MA 02151 (781) 286-5700 Landscaping Contractors Conway Ed Landscaping, 1795 River St Hyde Park, MA 02136 (617) 361-3161 Green Acres Landscaping, 30 Oak Island Rd Revere, MA 02151 (781) 284-4277 Reliable Landscaping, 27 Dell Ave Hyde Park, MA 02136 (617) 364-9561 Pool Contractors Cosmo Pools, 545 Malden St Revere, MA 02151 (781) 284-7549 Pools by US, 48 Essex St Revere, MA 02151 (781) 245-5087 Home Makeover Home Disaster Relief Home Improvement Home Repair Home Restoration Jackson lumber BCTD - Building & Construction Trades Department Basement Remodeling Foundation Repair Foundation Construction Building Suppliers Donations Fundraising Media disasters media oil jay leno Oil FEMA Car Wash Fuel Oil Cost Per Gallon Gas Hours Station Gas Location Station Gas Prices Gas Station Hours Gas Station Location Gas Stations Greenville NH Haffners Service Station Haffners Station Service Haffner's Jack Store Haffner's Store 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The Demers Family is once more pleased to provide you with the following information and report from Accolade Environmental Contracting Corp. [Accolade] I have also attached photographic images concerning the work progress at our home on 21 Martin Ave., Salem NH. Although, Accolade estimated preparation to the basement ceiling would take a crew of 3 and working supervisor 2.5 days or 10 man days, this work took me 14 man days to complete, [from October 2, 2013 thru October 16, 2013] - due to the presence of large amounts of dust in between each individual floor board of the entire basement ceiling, each floorboard and joist of the ceiling had to be blown off to clear of all dust and wire brushed to remove remnants of insulation adhering, staples and pieces of fiberglass paper backing removed from the entire basement ceiling. In addition, as part of the basement preparation all metal studs were removed from the north end basement bedroom wall and window frames and the rear basement entryway was also thoroughly prepped, which was not included in [Accolade] estimate. [Please see Attached Images] October 15, 2013 Beeley Heating and Cooling Co. returned to the home after it was discovered an additional pipe was leaking in the basement and needed to be repaired. He checked the kitchen faucet that was not working and it was determined that the faucet itself needed to be replaced. October 15, 2013 thru October 18, 2013 we constructed and painted trailer to haul additional building debris to dump and to pick up materials as needed. On October 18, 2013 Mr. Dan Burris of Derry, NH was called to our home to help with the heating system, after we noticed that the heat was not working in the basement. He had checked the heating system and determined that basement radiators needed to be further purged. He then also removed damaged kitchen faucet and discovered hot water line needed to be replaced. Page 2 of 4 We purchased a new kitchen faucet and hot water line and it was replaced it on October 20, 2013. We have also purchased insulation to be replaced around the perimeter basement wall ledge. Accolade Environmental personnel arrived at the site on October 23, 2013 to complete first of the last two steps of mold remediation, an application of mold fungicide, then returned on October 25, 2013 to complete the final step, the application of encapsulate was applied to basement ceiling and all wood surfaces that remained after the demolition. [Please see attached Accolade Mold Remediation – [Certificate of Completion Report] On October 25, 2013 the Rag Man of Salem, NH came to home for a heating oil delivery. After the fill up the furnace shut off and could not be turned back on. In the evening on October 25, 2013 Mr. Burris was called to our home again to assist with the furnace. It was discovered that a wire had become loose and was repaired and the heat was restored to the home. In addition, the he tested the Triple Aqua-stat Relay on the furnace and it was malfunctioning and the part needed to be ordered and replaced. On October 26, 2013 thru October 29, 2013 I began prepping the upstairs bedroom floor that was destroyed during the freeze up of the home in 2008 during the lengthy oil spill cleanup one year later. I removed the plastic sheathing that was placed to keep the fuel odors from the basement from entering the upstairs and applied "Shock Wave" to the surface of the wood planks remaining. Then I sanded the entire floor, to remove the visible mold from the surfaces using a hepa vacuum and then coated area with mold resistant encapsulate. This floor and sub floor will need to be replaced prior to moving back into the home. On October 29, 2013 The Salem building inspector, Mr. Mike DiBartolomeo inspected the demolition work in the basement of the home and has informed us that some electrical wiring needs to be remounted and /or be either disconnected prior to moving into the home. We will get necessary electrical permit and a licensed electrician to perform this work. On October 30, 2013 Beeley Heating and Cooling Co. returned to the home to investigate problem with the furnace shutting down and not operating properly and after his inspection he concluded the upstairs thermostat needed to be replaced. On October 30, 2013 thru November 2, 2013 I began priming all components to the exterior oil tank enclosure that we purchased last month. Due to the recent cold weather we are finishing this work inside the home. Page 3 of 4 On November 2, 2013 we began constructing the enclosure and will have it completed within a week. Once it is completed we will have the Salem Fire Marshall inspect and sign off. I will then reinstall insulation that was removed from along the perimeter of the basement ceiling, to avoid the heat from escaping the home from the basement this coming winter season. Then, as explained in prior letters and at last month's meeting begin installation of the temporary sub slab soil venting system and vapor barrier to eliminate the fuel odors from entering the living space of the home and as recommended by the NHDES in letter dated January 8, 2008. This system will be installed according to estimated time frame outlined in the proposal from Basement Systems of New Hampshire [BSNH] provided to the [Board] in October, 2013.This work will be completed by the next ZBA meeting in December 2013. Again, I believe we have clearly demonstrated to the [Board] that we have been working very hard since we were able to begin this work in late April of 2013. In short, to date the entire basement has been totally gutted and the entire home has received an application of Fiberlock brand "ShockWave" [a fungicide, virucide, cleaner and disinfectant] the entire basement ceiling has been encapsulated with Fiberlock Brand 6100 IAQ Mold Resistant Coating. The home is now completely remediated of all mold spores visible mold growth. [Please see Accolade Certificate of Completion] The heating system, water pipes and kitchen sink have all been repaired and everything is functioning properly. The only remaining odors in the home are Haffner's #2 Fuel Oil in the breezeway entryway and in the basement of the home, which have historically over the years have increased and decreased in intensity each time there is a heavy rain and changes in atmospheric conditions and this has been noted by dozens of people who have visited the home in the past and as recent as last week, since the supposed NHDES State Standard Cleanup, which is the longest Residential Oil Spill Cleanup in the State of New Hampshire. I also would add, although, some may believe because of a piece of paper from the NHDES says that this home is safe, clean and livable. It is what it is. It is a piece of paper that says your property is contaminated and will smell of oil as long as they are within the NH State Oil Remediation Standard. As for the indoor air quality of the home and the August 3, 2012 letter from NHDES saying they have met all requirements. They may have met the soil NHDES minimum remediation standards for soil below the home. But having a high water table has had an effect on the indoor air quality in the home given the level of contaminates that were left Page 4 of 4 behind within the NHDES Soil Standards. Additionally, there was never a follow up indoor air quality test of the home since the April 2008 testing of the home. After the 2007 Oil Spill at our home it not only remains with the smell of Haffner's Oil and it is our opinion reeks of the smell of one big attempted cover up that "Responsible party and companies involved got away with it. On another note, the above described work scope should be completed by the next ZBA meeting give or take a couple days. Once the venting system and vapor barrier are installed in the home, I will have to then replace the upstairs bedroom sub floor and floor. In order to meet the December 31, 2013 deadline we may not have time to refinish all the rooms but as long as the risk of oil vapors entering the home are eliminated. We will have to refinish these rooms as we can afford. We still have to move furniture into home and have to purchase bedding that was destroyed due to the oil spill. Once this work is completed we will be able to remove the mobile home from the property and safely return living in the home. Again, we thank you, for allowing us this time, to get the necessary work completed so we can begin to put our lives back together and making our way back to our home. Sincerely, Michael Demers On behalf of Suzanne Demers Suzanne Demers Page 1 of 4 21 Martin Ave. Salem, NH 03079 December 3, 2013 Salem Town Hall 33 Geremonty Drive Salem, NH 03079 Dear Mr. Chairman Azarian and Members of the Town of Salem, Zoning Board of Adjustment. The Demers Family is once more pleased to provide you with the following information and reports from Berube & Sons Electrical and letter from Attorney Robert Thomas [Bankruptcy Attorney] and photographic images concerning the work progress at our home on 21 Martin Ave., Salem NH. November 6, 2013 we continued with constructing of the enclosure surrounding the exterior [AST] Above Ground Storage Tank. Although, I had estimated that to complete the work it would take an additional 7 man days and would have it completed within a week. This work took 16 Man days to finish from November 6, 2013 until November 22, 2013. [Please see attached images] First, a form was constructed and placed in between the home and the enclosure and filled with cement. A box had to be built around it to enclose and protect the oil tank fuel line leading from oil tank and into the home. This was requested by the Salem Fire Robert Martin Inspector during prior inspection. [Please see attached images] This work included priming and painting all studs, joists and plywood and moldings. Due to cold weather most of these components were required to be refinished inside the home. Mr. Troisi and I worked on this project day and night in the cold, until project was completed. Salem Fire Inspector inspected oil tank enclosure on November 21, 2013 and now requires venting and fill piping is installed outside the enclosure, although there Page 2 of 4 are 5 vents surrounding the enclosure. Building code requires the vent and piping be installed on the outside of the enclosure. The ragman is scheduled to come the first week of December to perform this work. We will then have re inspected and have it signed off by the Salem fire department. November 22, 2013 the work area around enclosure was cleaned and a trailer filled with building debris that is to be brought to town dump. I then dug and leveled the ground surface surrounding the oil tank enclosure and laid down 39 2x2 patio stones. I had also replace cinder blocks and place patio stones to both the rear basement entryway and rear breezeway entryway. [Please see attached images] Mr. Berube on November 26, 2013 came to our home to estimate the electrical repairs in the basement and we will get necessary electrical permit to do the work. [Please see attached report] This work will be completed according to his schedule and the timeframes provided in his proposal and as we can afford. The upstairs floors that were refinished with polyurethane coating include the family room, northeast bedroom, dining room, and hallway. The northwest bedroom that was water damaged during the oil spill cleanup had been previously sanded and encapsulated. This floor was covered with roofing paper as a water/vapor barrier below the subflooring. [We have not replaced this subfloor and flooring yet in this upstairs bedroom.] On November 24 2013 thru November 27, 2013 I cut and reinstalled insulation that was removed from along the perimeter of the basement ceiling, to avoid the heat from escaping the home from the basement this coming winter season. On December 1, 2013 three friends helped to remove furniture from the basement of the home and move boxes and furniture around in the rooms in the upper level of the home. The only things that remain in the basement are furnace, toilet, shower, sink and washer and dryer. Page 3 of 4 I would also add, and point out to the [BOARD] that on November 29, 2013 thru December 1, 2013 we had heavy rains and again reiterate that this home's basement is not safe, clean or livable at this time. The three workers that were at the home on December 1, 2013 to help move furniture all noticed the smell of oil immediately when entered the breezeway of the home and the basement of the home. Similarly, Accolade Environmental Contracting Corp.[Accolade] noted and wrote in his Mold Certificate of Completion report. Just like the countless others who have visited the home in the past and recent visitors to the home have and just like when all the windows of the home were open and it you could smell oil outside the home during an airing of the home in April of this year. On another note, I have been working extremely hard to make the strict December 31, 2013 town deadline [Although we had asked for 9 months extension] The work which includes getting contractors and proposals for work to be performed, providing photographic images and getting this work completed, pulling necessary work permits and then submitting this information to the [BOARD]. For the past seven months since the June 4, 2013 ZBA meeting, I believe once again that we have clearly demonstrated to the [Board] that we have been working very hard and getting things done since we were able to begin this work in late April of 2013. December 2, 2013 we purchased the vent and piping needed to begin the installation of the temporary soil vent extraction system in the home. To eliminate the risk of fuel vapors from entering the living space of the home, until we can afford to replace this foundation and place a vapor barrier and permanent soil gas venting system below the home. [And as Recommended by the New Hampshire Department of Environmental Services dated January 8, 2008] December 3, 2013 Mrs. Demers spoke with the town manager's office regarding a request for a waiver for electrical permit and she was told that the authority to Page 4 of 4 waive fees is with the board of selectmen. I am going to send out a letter request for such waiver to the Board of Selectmen this week. We are doing our best to complete work before the December 31, 2013 deadline. Unfortunately, with the added expenses of paying electrician we may be forced to move in the home without the electrical work completed. Again, this has been and extremely emotional, difficult and life changing experience for us. Again, we thank you, for allowing us this time, to get the necessary work completed so we can begin to put our lives back together and making our way back to our home. Sincerely, Michael Demers On behalf of Suzanne Demers ♪♡♥ ★・゜・。。・゜☆゜・。。・゜★ December 8, 2013 ★。。・゜♪♡♥・゜ ★★・・゜☆゜・゜★ ♪♡♥ Mom goes Bankrupt...Home still reeks of Haffners Oil! AMERICA FOR MOM Kicks off "2014 Boycott Campaign" Below are the companies that displaced, bankrupt and ruined this grandmother's home! These are the companies that are Responsible for this Oil Spill and Cleanup Disaster! Dear supporters, readers, and friends, please call & send letters to these companies let them know how you feel, help us get the word out of this campaign for this 69 year old woman from Salem, NH, USA! Visit WWW.HAFFNERSOILSPILL.COM Get the Story. We are updating our website continually as this story unfolds. Thank you & God bless you & your families! ♪♡♥ ★・゜・。。・゜☆゜・。。・゜★A very "Merry Christmas" to all! ♪♡♥ ★★・・゜☆゜・゜★ ♪♡♥ ____________________________________________________________________________________________________________ HAFFNER'S OIL COMPANY "2014 BOYCOTT CAMPAIGN" HAFFNER'S SERVICE STATIONS, INC., 2 International way, Lawrence Massachusetts Corporate office telephone 1-(978) 683-2771 HAFFNERS LOCATIONS, 564 Chickering Road, North Andover, Mass, 2221 Main Street, Tewksbury, Mass.96 Pleasant Valley Street, Methuen, Mass., 224 Lowell Street, Methuen, Mass, 1150 Bridge Street, Lowell, Mass, 186 Appleton Street, Lowell, Mass., 215 Dutton Street, Lowell, Mass. 01852,194 South Broadway, Lawrence, Mass., 469 Haverhill Street, Lawrence, Mass., 262 Lawrence Street, Lawrence, Mass., 69 Parker Street, Lawrence, Mass., 215 Lowell Road, Hudson, N.H., 73 Plaistow Road, Haverhill, Mass., 284 Winter Street, Haverhill, Mass ____________________________________________________________________________________________________________ ACADIA INSURANCE COMPANY "2014 BOYCOTT CAMPAIGN" Acadia is a regional property casualty insurer with offices in CT, MA, ME, NH, NY, and VT. Corporate office telephone 1-(800) 773-4300 Maine Home Office ; One Acadia Commons 250 County Road Westbrook, ME 04092, Bangor Branch28 Gilman Plaza, Suite 2 Bangor, ME 04401 - United States ; With offices located in -> New Hampshire 4 Bedford Farms Drive, Suite 400Bedford, NH 03110 ; Mailing Address P.O. Box 9526Manchester, NH 03108-9526 Massachusetts 290 Donald J. Lynch Boulevard Marlborough, MA 01752-4710 ; Manchester, NH ;301 Plainfield Road Suite 250 Syracuse, NY; 118 Tilley Drive, Suite 201South Burlington, VT 500 Enterprise Drive, Suite 4CRocky Hill, CT 06067 Acadia Insurance Company, Boston, Ma, New York Syracuse Branch301 Plainfield Road, Ste 250Syracuse, NY 13212315-457-3757 or 866-811-7722 Albany Branch 20 Corporate Woods Blvd, Ste 304 Albany, NY 12211 ;Valhalla Branch200 Summit Lake Drive, Suite 240 Valhalla, NY 10595 Connecticut 500 Enterprise Drive, Suite 4CRocky Hill, CT 06067860-331-2400 Vermont 118 Tilley Drive, Suite 201South Burlington, VT 05407802-658-0958 ____________________________________________________________________________________________________________ ENPRO SERVICES INC. "2014 BOYCOTT CAMPAIGN" ENPRO , ENPRO SERVICES INC. CORPORATE HEADQUARTERS 12 Mulliken Way, NEWBURYPORT Corporate office telephone 1-(978) 465-1595 MASSACHUSETTS ,2 Cary Ave Newburyport, MA., 709 Keith Ave Pembroke, NH ENPRO SERVICES OF PEMBROKE, ENPRO Services, Inc. 709 Keith Avenue. Pembroke, NEW HAMPSHIRE, ENPRO SERVICES OF PORTLAND, MAINE, 106 Main Street South Portland, ME & ENPRO Services, Inc. 31 Waldron Way Portland, ME ENPRO SERVICES OF BURLINGTON, VERMONT, 54 Avenue D, Williston, Vermont David A.,Cowie, Chief Operating Officer Dr. Geoffrey Brown, Vice president AMBROSE ENVIRONENTAL MANAGEMENT INC. "2014 BOYCOTT CAMPAIGN" Corporate office telephone (978) 646-8825 AMBROSE ENVIRONENTAL MANAGEMENT INC. AMBROSE ENVIRONMENTAL, 5 Cherry Hill Dr. Danvers, MA CLIFF AMBROSE, President. TOM WIGGLESWORTH / Field services ____________________________________________________________________________________________________________ Message to Companies -> WHY DON'T YOU GET YOURSELVES TOGETHER & DO THE RIGHT THING! & MAKE IT RIGHT!! THIS BOYCOTT CAMPAIGN WILL CONTINUE UNTIL THEN! THE WORLD IS WATCHING YOU NOW! ____________________________________________________________________________________________________________